Independent Consultant

Connecting your tools — and putting AI to work across them

Specialty in Salesforce, Gainsight, and Looker — plus hands-on experience rolling out Claude enterprise-wide, building AI-powered integrations, and automating workflows that used to require a developer. If your team isn't getting full value from its stack, let's fix that.

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WH

Will Harris

Consultant · Kansas City, MO

Systems analyst and admin with deep roots in CRM, CS platforms, and BI — now also building AI-powered integrations and automations using Claude, GitHub Actions, and the tools teams already use.

Salesforce Gainsight Looker Claude / AI CRM Strategy Workflow Automation RevOps
What I Do

Services

Hands-on consulting for teams that need more than documentation — they need someone who's actually done it. That now includes getting AI working inside the tools you already run.

AI & Automation

Enterprise Claude rollouts, cross-platform integrations (Gainsight, Notion, Google Workspace), and AI-powered workflow automation — without needing a full engineering team.

Salesforce

Implementation, customization, reporting, and workflow automation. Classic and Lightning Experience.

Gainsight

Customer success platform setup, health score configuration, journey orchestration, and admin training.

Looker & BI

Dashboard design, LookML modeling, data pipeline strategy, and enabling self-serve analytics.

Latest Thinking

Insights

Practical tips and observations from working inside real CRM, CS stacks, and now AI-powered tooling.

AI
AI & Automation
2025–2026  ·  Enterprise AI

Rolling Out Claude Enterprise-Wide: What Actually Works

Real lessons from leading a company-wide Claude deployment — connecting it to Gainsight and Notion, navigating IT constraints, building MCP integrations, and getting non-technical teams to genuinely adopt it. The gap between "we have AI" and "AI is saving us hours" is bigger than most expect.

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xR
Baseball · Data
2025

Building the xR Philosophy Bot: Expected Runs, RE24, and the GUMBO API

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Topics

AI & Automation Salesforce Gainsight Looker Baseball Data GitHub Actions RevOps
Proof of Work

Personal Projects

A sample of what I build outside of client work — usually involving baseball data, automation, and whatever problem is interesting that week.

xR Philosophy

A Bluesky bot and GitHub Pages site that posts MLB game scores annotated with expected runs (xR) calculated via true RE24, pulling live data from the MLB Stats API and running on GitHub Actions. Built to surface which teams are actually performing vs. their run expectancy.

IL Fantasy App

A fantasy baseball concept (and full Claude Code kickoff spec) where points are scored for days players spend on the injured list. Built on Next.js, Supabase, and Vercel — a full-stack app concept developed entirely through AI-assisted development.

Baseball Savant Scraping

Reverse-engineered catch probability data from Baseball Savant including hidden 0-star play columns, using Chrome DevTools console injection and bulk Python scraping. Analyzed RE24 and catch probability data across thousands of plays.

Ready to get more out of your tools — and put AI to work?

Reach out and let's talk about what's not working — and how to fix it.

✉ Send an Email will@harrisconsulting.us